Introduction
At MANOJAVAYA AVIATION, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services. By using our website and services, you consent to the practices described in this policy.
Collection of Personal Information
Personal information refers to any data that can be used to identify or contact an individual. MANOJAVAYA AVIATION collects personal information directly from customers or through authorized third parties with their consent. We ensure that all data collection is conducted transparently and securely.
When Do We Collect Personal Information?
We may collect your personal information in the following situations:
When you book flights, holiday packages, or other travel services through our website.
When you register for an account, participate in surveys, contests, or promotional campaigns.
When you subscribe to our newsletters, promotional emails, or service updates.
When you contact our customer support team for assistance.
What Personal Information Do We Collect?
The types of personal information we collect may include:
Name, contact details (email, phone number, address), and date of birth.
Payment details such as credit/debit card information for transactions.
Travel preferences, passport details, and itinerary information.
Any additional details you provide voluntarily.
Use of Personal Information
We use the personal information collected from you for the following purposes:
Booking & Transactions: To facilitate ticket bookings, reservations, and payment processing.
Customer Support: To address inquiries, resolve disputes, and improve our customer service.
Marketing & Promotions: To send updates on offers, discounts, and travel-related promotions (you can opt-out at any time).
Service Enhancement: To analyze user behaviour, improve website performance, and personalize content.
Legal & Compliance: To comply with legal obligations and regulatory requirements.
By providing your information, you consent to its use for these purposes. You may withdraw your consent at any time.
Use of Non-Personal Information
We also collect non-personal information, such as browser type, device information, IP address, and website usage data. This information helps us analyze trends, enhance user experience, and optimize our services.
Cookies & Tracking Technologies
Our website uses cookies to provide a seamless browsing experience. Cookies help us:
Remember your login credentials and preferences.
Analyze website traffic and performance.
Deliver relevant advertisements and offers.
You can manage or disable cookies through your browser settings; however, this may affect website functionality.
Disclosure to Third Parties
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers & Partners: We share necessary information with airlines, hotels, payment processors, and other service providers to fulfil your bookings.
Legal Requirements: If required by law, we may disclose information to government authorities or regulatory bodies.
Business Transfers: In the event of a merger, acquisition, or business restructuring, your data may be transferred as part of the business assets.
We ensure that all third-party entities comply with data protection regulations.
Data Security & Protection
MANOJAVAYA AVIATION implements strict security measures to protect your personal data from unauthorized access, alteration, or misuse. Our website uses encryption, secure servers, and firewalls to safeguard your information. However, while we strive to maintain data security, no online transmission is 100% secure.
Your Rights & Choices
As a valued customer, you have the following rights:
Access & Correction: You can request a copy of your personal data and correct any inaccuracies.
Opt-Out: You can unsubscribe from marketing communications at any time.
Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
To exercise these rights, contact us at info@manojavayaaviation.com
Changes to This Privacy Policy
MANOJAVAYA AVIATION reserves the right to modify this Privacy Policy at any time. Any changes will be communicated via email or updated on our website. We encourage users to review this page periodically.
